Return policy

Tipi Tent allows you to change all products, both for size problems, and for not being satisfied with the product received. As for returns, we allow returns and make a voucher to spend in the store.

In the case of Spain, exchanges and returns are free, except in the Canary Islands, where the customer will have to send us the product in order to change or return it.

Based on art. 44 of Law 7/1996, of January 15 of Retail Trade Management, the customer will have the right to withdraw the requested order within thirty (30) business days after receiving it, prior communication through our address customers@thetipitent.com indicating the causes / reason for the return.
Our return policy is 30 days, if more than 30 days have passed since the time of purchase, unfortunately we cannot offer you a return.
To be able to make the return the garment must be unused and in the same condition as when we sent it.
Once the garment is reviewed, we will send you an email notifying you that the shirt has arrived and we will give you a voucher for the same value to spend in our store, that you already choose.
If you have any questions, do not hesitate to contact us: customers@thetipitent.com.